"My VTX 1800 Had a very unusual occurance, the starter solenoid stuck, hence.... a breakdown. I managed (with the help of my fiance 2000 miles away) to locate my nearest dealer which was Ohio Motorcycle. I called, explained my problem and they took it from there. all I had to do was wait. They sent the tow truck, he got me to their shop and they were THE MOST professional, courteous, and respectful staff I have yet to deal with. they stayed after hours to get me on the road again and Mark also gave me a personal phone number should I have any issues the next day (they're closed the next day). they went above and beyond to get me running. made me feel like I was important to them, you don't see that much these days. Why Joel even followed up on his day off to see if i got out ok... now that's customer service for sure! all in all... On a scale of 1 to 10 I rate this dealership and each and everyone I dealt with an 11. you guys are awesome !!"
Howard Beury - Las Vegas, NV